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Current U.S. Volunteer Openings at Icing Smiles

Icing Smiles is able to serve medical families nationwide through the dedication of amazing volunteer staff. In addition to baking, there are numerous administrative ways you can help our charity in Baking a Difference. Listed below are the current openings withing Icing Smiles. Each job has a detailed list of responsibilities, skill requirements and time commitment.

Cake and Cookie Schedulers

Cake Schedulers facilitate the provision of cakes to eligible children within the assigned state/region. We estimate the time involved to be 4-6 hours per week, depending on the current volume of cake requests in an area.

Key Duties and Responsibilities:

  • Check email daily
  • Match families with bakers in the local area
  • Communicate effectively with families to gather all information regarding a cake request
  • Communicate effectively with bakers to arrange cake creation and delivery
  • Assist Regional Coordinator with phone calls, confirmations, baker thank you notes, etc.

Knowledge, Skills, and Abilities:

  • Organizational and communication skills
  • Self-motivation
  • Working knowledge of basic technology, including Outlook, Excel and Facebook
  • Access to a computer or laptop

Blog Team

Blog Team members write blog posts with a goal of helping others establish a meaningful connection with the Icing Smiles mission. Blog Team members report to the Blog Coordinator and are able to contribute to Icing Smiles in a meaningful way with limited time, only 3 hours a month.

Key Duties and Responsibilities:

  • Monitor for stories that may be of interest for blog posts
  • Write blog posts with a contribution of an average of two posts per month
  • Follow the organization system in the shared email account, including moving completed stories into
  • the appropriate folder to be published
  • Check the Blog Team group page regularly for announcements

Knowledge, Skills and Abilities:

  • Excellent writing skills
  • Organization and communication skills
  • Self-motivation
  • Working knowledge of basic technology

Events Team

Help us plan festive and regional galas to celebrate Icing Smiles! We host 4-5 Buttercream Balls per year in different cities and can use help with all aspects of event planning: site selection, entertainment, catering, etc. Time commitment would be 4-6 hours per week while an event is in process, and less other times during the year.

Key Duties and Responsibilities:

  • Event theme idea generation
  • Research food and entertainment option
  • Select bakers and families to participate in our friendly cake competition

Knowledge, Skills and Abilities:

  • Organization and communication skills
  • Self-motivation
  • Outgoing personality

Technology Team

The Technology Team manages the cloud based technologies used by Icing Smiles. We are currently looking for an Office 365 Administrator to streamline our shared data content. The Office 365 Administrator reports to the Technology Manger and has an average time commitment of 2-4 hours per week.

Key Duties and Responsibilities:

  • Create and maintain SharePoint site to easily share information with a remote team
  • Update user email privileges
  • Train staff on new features, functionality

Knowledge, Skills and Abilities:

  • Microsoft Office and SharePoint
  • WordPress or other content management system preferred
  • Strong communications skills
  • Willingness to learn new technologies